Your account
- Sign in with Google or with an email address and password in Settings → Account.
- Forgot password? sends a reset link to your email.
- Sign out removes the sign-in from this computer. Signing out stops a running meeting.
- One meeting can run at a time per account.
Buying a pass or a plan
Payments are not open yet; the Plans view shows “Payments open soon”. When they open, you will buy from the app or this website, and card payments will be processed by a payment provider. During early access, the Founders licence is paid by bank transfer (see Founders). We will never see or store your card number.
Cancelling a monthly plan
Once payments are open you will be able to cancel at any time. The plan stays active until the end of the period you paid for and doesn’t renew. Until there is a self-service page for it, contact us.
Refunds
You can ask for a refund within 14 days of a purchase. Live time left from that purchase is removed when it is refunded. The details are in the refund policy.
Deleting your account
- Your history, projects and presets are on your computer: Settings → Privacy & data → Delete all history removes the meetings. To remove everything else (projects, presets, settings, sign-in), uninstall the app and delete the folder
%APPDATA%\meeting-ears-overlay. - To delete your account and its records on the service, contact us from the email address of the account. We confirm when it is done.
Contact
Email shabanov.stefan@outlook.com. Include the email address of your Meeting Ears account. For privacy requests see the privacy policy.